Reviews

Wendy and her team offer a high level of skilled dental care in a comfortable, courteous and professional environment. This has been a consistent experience over the past ten years.

Have had great care since we moved to Asheville over ten years ago.

I've been cared for by Dr. Willoughby and her staff for many years (over 20!) and have to say she's a very special dentist. Her patience, kindness and expertise have been so appreciated through multiple appointments and different procedures. I fully trust her judgement and I appreciate her willingness to take time to listen and care. Her entire staff are exceptional as well! Thank-you for such excellent care!

I love going to the dentist...now! Everyone at Chestnut Family Dentistry is like family to me. They really care about you. I get my teeth cleaned 3 times a year because they treat me so well.

Every experience is as good as the previous visit - and that makes it better because of the consistency. Personal, caring, authentic, friendly, warm, thorough, knowledgable, experts in field, humble....... The list goes on....... and thats from a 63 year old that's been to a lot of dentists ..... including 3 other dentist in Asheville area.

Dr. Bare is very thorough and easy to talk to. The entire staff is courteous, helpful and pleasant to all clients. I highly recommend this group.

After years of displeasure with dental care, I have found a group of professionals who listen, engage me in the process and are very focused on making me comfortable. Every procedure is carefully explained. Every single person in this practice demonstrates through their actions that they are very intent on patient satisfaction. You are made to feel part of the process. The office is clean, modern and comfortable. They are always prompt and respect the value of your time. After many years of avoiding dental care because of the discomforts involved, I now visit Dr Bare and her staff without apprehension. I have a bright new smile, a much healthier mouth, and far less day to day discomfort. I very highly recommend these folks. After a full year of care I could not be more satisfied.

Dr. Willoughby is fantastic! She is so gentle and so kind I love her! Also Brandi is amazing and my teeth have never looked so good! I love everyone here! Thank you so much!

I’ve been with Dr. Willoughby for over 10 years and she’s amazing. Super friendly and knowledgeable, supportive and her staff is great. The office is inviting with lots of great artwork. I highly recommend!

Dr. Willoughby as been our dentist for 13 years. We hooked up when we moved to Asheville and we have never felt the need to look elsewhere. The relationship we have with Wendy has become like the relationship you have with your favorite cousin. I'm on a "walker". On my last few visits Wendy has personally helped me with the two doors leading into her office suite. This last time my wife was waiting for me in the car, saw Wendy at the doorway, hopped out of the car, and proceeded to give and get the warmest Merry Christmas hug imaginable from Wendy out in the parking lot. Besides being an extremely competent dentist she is a warm and caring person. I can't recall a similar relationship with any other health care professional. She is truly like part of our family .

Each time I visit Dr. Bare, I continue to be amazed by and thankful for the welcome that I receive. I practically feel like Dr. Bare, Dr. Willoughby, and all of the staff are members of my extended family. There is no where else I will go for my dental needs. If you are looking for a dentist, I strongly encourage you to make that first visit and see for yourself the amazing people working together as a family to make our lives a just a little better. They have made mine much better, by treating me with respect and dignity. Thank you for all that you have done for me. You all are amazing!

Dr. Willoughby has been my dentist for over a decade. My appointments are always prompt and she is really thorough in her exams. She and the staff are so kind, careful, and gentle. They never try to push products, but are happy to answer questions and concerns. I never feel rushed and appreciate the time they put into patient care. I highly recommend Dr. Willoughby and her dental practice.

My most recent experience was for hygiene only. It was very pleasant as always. Brandi is always gentle, professional and a pleasure. I have recently however had extensive work done in their office which includes multiple crowns and also implants which were first class. Great job!

I don't write a lot of reviews but Teresa Bare has always exceeded my expectations and truly cares about her patients. I would highly recommend this firm to anyone looking for caring practitioners well trained in the latest, cutting-edge technology.

Dr. Willoughby and her staff are the best! they have been taking care of our family's smiles for 10 years. They are gentle, effective, and are on the cutting edge of the latest techniques in dentistry. I highly recommend them.

Both Dr. Willoughby and Dr. Bare are incredibly thorough while being very gentle. I am completely confident my children and I are receiving the best care for our teeth and gums possible. The staff are knowledgeable and friendly. I would highly recommend this office.

Early this year, I made the decision to support as many female-owned businesses as possible in all my dealings. First on the list was a new dentist. Based upon earlier reviews, I decided to give Dr Willoughby a try and I still cannot believe how happy I am that I did. From my first check-up (the most thorough I've ever had in many decades) to the subsequent extensive work I've had done over the past two months, I've been nothing but extremely pleased with both the care and the results. When is the last time a doctor's practice sent you a personal thank you card individually signed by everyone in the office? Not only is the care of the entire staff warm, personable and extremely competent, this lovely practice offers both state of the art equipment as well as art on the ceilings! From the moment you walk into the art-filled, purple and earth-toned rooms, I think you will agree, this is the least stressful and most competent dental practice in town. Highly recommended.

5 Stars for Dr. Willoughby and her wonderful team! After neglecting my teeth for more years than I care to think of, I went to Dr Willoughby to get an honest opinion about the future of my teeth and gums. She and her team are my miracle workers! Each and every one of them go above and beyond, turning my much dreaded visit into three pleasant visits. With them, I'm achieving beautiful teeth and an optimistic plan for the future of mouth.. I highly recommend!!

Going to the dentist can be stressful, of course, but headed up by delightful and careful and very good Dr. Wendy Willoughby, you could not ask for a more compassionate and caring group of professionals. I always feel well taken care of and believe I have the best dental care I have ever had. The very fact that there is artwork on the ceiling of every treatment room, the very first time any dental practice I have been to has been that tuned into the patient experience, says volumes about Wendy's thoughtfulness and attention to detail that extends across every aspect for her practice. I am so grateful. What a fine group!!

I have been seeing Dr. Willoughby since she opened her practice. She has always been very understanding regarding my anxiety during dental procedures. She and her staff are very kind, gentle and professional. I highly recommend.

very competent

Dr. Bare is wonderful. She takes time to explain what is needed and what she is doing. She cares about how you are feeling. She supports your decisions that you make about your treatment options.

Everyone on Dr. Willoughby\'s staff was wonderful! They all made me feel completely at ease and dispelled any fears I came in with due to some past experiences. I like that she takes a minimalist approach and all recommendations were doable even on a limited budget. I will definitely be back to complete my treatment plan with Dr. Willoughbys office. Thank you!

I love going to the dentist...now! Everyone at Chestnut Family Dentistry is like family to me. They really care about you.

After years of displeasure with dental care, I have found a group of professionals who listen, engage me in the process and are very focused on making the process pleasant. Every procedure is carefully explained. Every single person in this practice demonstrates through their actions that they are very intent on every aspect of patient satisfaction. You are made to feel part of the process. The office is clean, modern and comfortable. They are always prompt and respect the value of your time. After many years of avoiding dental care because of the discomforts involved, I now visit Dr. Bare and her staff without apprehension. I have a bright new smile, a much healthier mouth, and far less day to day discomfort. I very highly recommend these folks. After a full year of care, I could not be more satisfied.

I had a broken tooth and was seen right away. I also had two crowns placed.

Our entire extended family have been patients of Dr. Willoughby for more than a decade. Our care has been exceptional. Dr. Willoughby provides great preventative care and education at each appointment. Her office strives to make your dental experience comfortable from the time you arrive until you leave. We are always greeted in a friendly and caring manner by her staff who go out of their way to make your appointment a positive experience. Her dental assistants are well trained and professional along with Dr. Willoughby which allows them to provide the most comfortable care for their patients no matter the procedure being performed. Our family would highly recommend her practice.

Had an emergency appointment for a cracked tooth. They fit me in the next day and I am ready to go the same day. Dr Willoughby always takes as much time as needed to do the job right and with NO pain!! I recommend her to anyone and everyone!

Wendy and co. have always been great for me - highly recommended!

I have been a patient for about a decade. I always have great treatment from all staff at Dr. Willoughby's office. I highly recommend this dental practice!

Excellent job as always. Dr. Willoughby and Brandi have been tracking a small fracture and identified a significant change, prompting a crown. Thanks for watching out for me and getting a crown scheduled (instead of a major tooth replacement!)

I was offered an alternative to a procedure another dentist recommend and I was reluctant to do. It was a great solution. All the staff are friendly, and very competent. I feel safe and well cared for there. Great art on the walls and ceilings.

Always a wonderful and educational visit to Dr. Willoughby's office on Chestnut Street, Asheville, NC. Many procedures have been completed since July 2016. This visit was for a thorough cleaning and check on my personal home care. Suggestions were made regarding exactly how to string floss beneath the two bridges that have been permanently affixed to my upper right and left teeth to provide me with a fantastic smile. No more empty spaces. Also, I was instructed to the use of my water pic in my shower to eliminate getting the water all over the surrounding area where I daily perform my routine daily dental hygiene. This is a very friendly and professional place to take care of my teeth. I am proud to know the staff and especially Dr. Willoughby.

I really like that not only is Dr. Willoughby and staff skilled, they're also very personable. They're real people! Not the clinical rigidity I've experienced in other dental offices. I also like very much that they're open to my input and my home dental care procedures, hearing about my research on options, listening to my concerns, and answering all of my questions thoroughly. I feel like we're a team working together for my dental health. I love that! Also, the colors and decor there are very warm, bright, and happy. I feel very comfortable there, which is so important when getting dental procedures. Thank you!

Always welcoming, friendly, and professional. I know I'm in good hands.

The exam was very thorough and professional and dr willoughby was very easy and pleasant to be with

I actually look forward to my check-up and cleaning appts. I am made to feel welcome and cared for. Who knew that high blood pressure could be diagnosed at my dental appts?! Very thorough care!

I always appreciate Dr. Bare seeing me in a tiimelly fashion . . .and giving me a thorough update on my future dental needs . . . I already do sing her praises to others. Lois Cunninghame

Dr. Willoughby and her team are wonderful. Everyone in her office is friendly and thoughtful. You can tell they care about your experience. We switched to Dr. Willoughby because we were not happy with our dentist. We have no regrets. She is a highly skilled dentist who takes her time with her patients

I recently moved to Asheville and chose Dr. Willoughby without a recommendation and based primarily on her proximity to where I live. She, her assistant, the woman who cleaned my teeth, and the women at reception were professional, courteous, understanding, and clearly enjoyed their work in addition to being good at it. My previous dentist was fabulous, but I think I'll be even happier here!

We had a very pleasant experience in your office - from the dental care to your waiting area. Thank you so much for being so kind and helpful to our children.

This was first experience at the office and had a dental cleaning. It was a non stressful experience, which is unusual for me. The hygienist was highly skilled and shared her findings with me immediately. I will follow up on one recommendation. I noticed the low noise level from the power instruments and I think this was helpful in reducing my dental stress. All the staff was courteous and friendly. As a bonus there is a keurig in the waiting room. Thank you to the staff at Dr Willoughbys office

Dr. Willoughby is a highly skilled, client-centered dentist who has a genuine interest in the overall well-being of her patients. Everyone in the office is friendly, helpful, and professional. The facility is designed for patient comfort and stress reduction, reassuring those who find dental visits daunting. The overall experience is certainly worthy of a rating of five stars.

Great friendly knowledgeable staff answered the dozens of questions I had. I was treated as a new patient and couldn't be happier with choosing this office. They made me feel welcome and comfortable while accommodating my visit in more ways then I had been offered at previous dental offices. Wendy was patient with me and made certain that I had a solid dental plan and that I knew what exactly I was needing to improve my teeth. Thank you!

Great service, I even had a good time with everyone who worked there. A very nice and lively place to go to. Dr. Wendy was also very impressive and i enjoyed my time with her. She was cordial, knowledgable and performed very well while working on me. I especially appreciated how she kept me informed about what she was seeing while she was working on me and educated me about what it meant; it really helped me to understand more about what was actually happening with my teeth (rather than just thinking of it as being "bad") while also providing me with the inspiration to really take care of my teeth. This was definitely the most valuable part of my experience, coming away with the refreshed and reinvigorated appreciation for the value of my teeth and the care taking that goes into their continued wellbeing. ~Bless

My dental experience was wonderful! This visit was for a cleaning, after many years without one, and Brandi was so wonderful to me. She told me everything she was doing and why. Dr. Bare also spoke with me as a friend, not just as a patient. The whole office staff is always so pleasant. Each time I go, I get a little less nervous about going to the dentist. You will NOT find a more caring dentist or office staff than with Dr. Bare and her staff. Go one time and see for yourself how wonderful the experience is

I was very pleased with my first visit to see Dr Willoughby. The first moment I entered the reception room I was treated like family...good family. The exam was very thorough and made me feel better about my teeth and gums. Dr Willoughby explained my problem areas and her plan to fix my problems. I look forward to my next visit on Monday. Happy Thanksgiving.

My husband and I both have really serious decisions to make about our teeth. After other attempts, this was first dentist to include options actually affordable for us. Dr. Bare spent at least an hour thoroughly explaining the steps, pros, cons and even offered contact information for less expensive outsourcing for some of the procedures. Also, other staff made us feel so appreciated as new patients. At least with this staggering decision ahead, we feel in confident and caring hands. Thanks to all at this practice!

Never a long wait and always pleasant. Best in Asheville.

She is a great dentist - very thorough and it was a seamless process with the new crown on the implant. Everyone in the office is friendly and welcoming. Dr Willoughby is gentle and explains the process.

You know sometimes you feel uncomfortable when you go to doctors and the doctor is a woman for guys not in this case they all nice ladies, every time I go I feel comfortable feel like they always treat me good. Keep up the good work ladies.

Excellent dentist! Very relaxing office and friendly staff. The hygienist was very gentle and did a great job.

Despite my reticence and ambivalence about the anesthesia and actual "drilling," all went very well and was not painful or even uncomfortable.

Dr. Willoughby is amazing at her job, giving great care and also doing everything in her power to make her patients feel comfortable and stress free. She really made my experience a lot better than other dental visits with other providers, and I felt at ease the entire time.

Outstanding and would not think of going any place else.

Excellent experience. Very knowledgeable and professional. The staff and Dr Willoughby are friendly, caring, and professional.

Originally some uncertainty about tooth problem, but with Mallory's help was able to schedule convenient appointments with an additional dental professional as well as Dr. Bare and we are in the process of solving and treating the problem.

I was offered an alternative to a procedure another dentist recommend and I was reluctant to do. It was a great solution. All the staff are friendly, and very competent. I feel safe and well cared for there. Great art on the walls and ceilings. I highly recommend Dr. Willoughby.

I really appreciate the care I received - competent, caring, efficient and never rushed. Special thanks to dental hygienist Brandi for giving me such a thorough and gentle cleaning. And special thanks to Dr. Willoughby for giving a very comprehensive exam and for taking time to explain everything so clearly. You guys set a very high standard!

Everyone is courteous and professional and takes the care and time to make sure their work is done right. When I first came to Dr. Willoughby about 2 years ago, my teeth and gums had problems and it often hurt to chew. Now the pain is gone, my teeth and gums are stable and I know they will be that way for all my remaining years. Thank you Dr Willoughby and staff!

Every experience is as good as the previous visit - and that makes it better because of the consistency. Personal, caring, authentic, friendly, warm, thorough, knowledgable, experts in field, humble....... The list goes on....... and thats from a 63 year old that's been to a lot of dentists ..... including 3 other dentist in Asheville area.